Nokia 9290 User's Guide download pdf (Page 290)

272

Troubleshooting

10 Phone display shows “Message too long” when I try to open a received

short message

The received message is over 1377 characters long. Use the Messaging

application to read it.

11 Cannot establish an Internet connection

If you are trying to connect to the Internet (in order to use WWW or to receive

or send mail), but the operation does not succeed, you can use the following

checklist to find out where the problem might be located:

1 Is the data call active when you are trying to connect? Look at the data call

indicator on the phone side. If the data call is dropped after a few seconds

after starting to connect, check the phone number in the Internet Access

settings. See page 150 for details.

If the phone number is correct, the reason may be in poor system

conditions, or a congested GSM network. Also check the Data call settings

in the Internet Access settings (connection type, data call type, and

maximum connection speed). See page 150 for details.

Contact your system service provider if you have problems with data call

establishment, and your Internet Service Provider to find out the correct

remote modem type. If you are roaming outside your home system, you

might want to try the basic GSM data call settings described in a tip on

page 154.

2 If the data call is active, but you cannot receive or send mail, try to use the

WWW browser to connect to your Internet Service Provider's WWW pages.

If that works, the problem is most likely in the mail settings or the remote

mailbox service. For more information, see Mail settings on page 188.

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Nokia 9290 User's Guide Page 290