Nokia 9290 User's Guide Page 311

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c) Nokia was not advised in writing by the Consumer of the alleged
defect or malfunction of the Product within fourteen (14) days after
the expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has been
removed, defaced or altered.
e) The defect or damage was caused by the defective function of the
cellular system or by inadequate signal reception by the external
antenna, or viruses or other software problems introduced into the
Product.
8 Nokia does not warrant uninterrupted or error-free operation of the
Product. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for
repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or
for other good cause, the Consumer shall ship the Product prepaid and
insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone number
and/or fax number, complete description of the problem, proof of
purchase and service agreement (if applicable). Expenses related to
removing the Product from an installation are not covered under this
limited warranty.
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