User GuideNokia Lumia 1020Issue 3.0 EN-US
1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect the micro-USB end of the cable to your phone.2. W
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > NFC.2. Switch Tap to share to On .Tip: Before using NFC, mak
Pay with your phoneForgot your wallet or purse at home? Not a problem – you can pay with your phone or use it as a ticket, if supported by your networ
Paired devices can connect to your phone when Bluetooth is switched on. Other devices can detect your phone only if the Bluetooth settings view is ope
Change your device nameYou can change your phone's device name to make it easy to identify when connecting to other devices with Bluetooth.1. Use
If the phone memory is getting full, first check for and remove things you no longer need:• Text, multimedia, and mail messages• Contact entries and d
Windows Phone appWindows Phone app for desktopWindows Phone app for MacNokia Photo Transfer for Mac app (photos and videos only)Windows ExplorerWindow
2. Switch Password to On , and type in a security code (at least 4 digits).3. Tap Require a password after, and define the length of time after which
2. Sign in with the same Microsoft account as on your phone.3. Select find my phone.You can:• Locate your phone on a map• Make your phone ring, even i
Access codesEver wondered what the different codes on your phone are for?PIN code(4-8 digits)This protects your SIM card against unauthorized use or i
Troubleshooting and supportWhen you want to learn more about your phone, or if you're unsure how your phone should work, there are several suppor
Make sure your computer is switched on.First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the
Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial *#06#.© 2014 Microsoft Mobile. All rights reserved.110
Find your model number and serial number (IMEI)If you need to contact Nokia Care or your service provider, you may need info such as the model number
• Make sure airplane mode is not switched on.• If the phone screen and keys are locked, unlock them.3. Press .4. Select .5. Select .6. Enter the of
licenses or the content may limit your ability to use the same content on your device again. For more info, contact your service provider.Battery and
Accessibility solutionsMicrosoft Mobile is committed to making mobile phones easy to use for all individuals, including those with disabilities. For m
The Cellular Telecommunications & Internet Association (CTIA) has published further info and tips on safe use of cellular telephones at www.ctia.o
Downloading of maps, games, music and videos and uploading of images and videos may involve transferring large amounts of data. Your service provider
Warning: Make sure there’s nothing between the charger and the device. Do not attach any objects, such as stickers, on the device surface near the cha
Some file formats may not be transferred. Some third-party converter apps may be available to convert the files to a format that can be transferred.Fo
Transfer content using your Microsoft accountIf your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text messa
1. Use a compatible USB cable to connect your phone to your PC.2. Open Nokia Suite on your PC.3. Select Copy content to Nokia Lumia, and follow the in
Unlock the keys and screenPress the power key, and drag the lock screen up.Tip: Instead of pressing the power key, you can also double-tap the screen
Connect the headsetEnjoy your favorite music, or free your hands for other things when in a call.The headset may be sold separately.Connect the headse
© 2014 Microsoft Mobile. All rights reserved.18
BasicsLearn how to get the most out of your new phone.Get to know your phoneYour phone has two views, start screen and apps menu. To switch between th
Psst...This guide isn't all there is...There's a user guide in your phone – it's always with you, available when needed. Check out vide
This feature is not available in all languages. For info on the supported languages, go to www.windowsphone.com.Use the touch screenExplore your phone
SwipePlace your finger on the screen, and slide your finger in the direction you want.Example: Swipe left or right between the start screen and the ap
Zoom in or outPlace 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.Important: Avoid scratching the
Switch between views and appsDon't have all the apps you need on your start screen? Swipe to the apps menu to find them. Or check what’s already
Check notifications on your phoneWant to check your latest mails or messages quickly? Or to connect to a Wi-Fi network easily? You can quickly check n
By default, the volume keys control the volume of alarms and reminders.Do not connect products that create an output signal, as this may damage the de
Magnify the screenSwitch Screen magnifier to On , and double-tap the screen with 2 fingers. When using the magnifier, use 2 fingers to move around th
Signal strength Your phone isn't connected to a mobile network. There is no SIM card in your phone. Your SIM card is locked. Airplane mod
You have unread notifications.Profiles Vibrate mode is switched on. Silent mode is switched on.Call forwarding Your calls are forwarded to anothe
Create your Microsoft accountSpice up your life and get more from your phone – create a Microsoft account. If you didn’t create a Microsoft account du
ContentsFor your safety 5Get started 6Keys and parts 6Insert the SIM card 6Remove the SIM card 8Switch the phone on 8Charge your phone 9Transfe
OneDriveLearn what OneDrive is and how to use it.OneDrive cloud storageStore your stuff in the clouds. You don't need to worry about freeing memo
Save an Office document to OneDriveTap Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap save to... >
The available services may vary.To learn more about the Nokia account and Nokia services, go to account.nokia.com.Personalize your phoneLearn how to p
Resize or unpin a tileTo resize, tap and hold the tile, and tap the arrow icon.The tiles can be either small, medium, or wide. The bigger the tile is,
Personalize the lock screenWould you like to make your lock screen look unique? You can, for example, have your own favorite photo in the background.O
Create a safe, fun start screen for kidsYou can let your kids use some apps on your phone without having to worry about them accidentally deleting you
2. Select the type of ringtone or alert you want to change, and select the sound.Tip: Want to set a specific ringtone for a contact so you immediately
2. Tap Photos > albums > Screenshots.3. Tap and hold the screenshot you want to send, and tap share...Extend battery lifeGet the most out of yo
• Change the glance settings. To shortly see the time and your notifications when moving your phone, on the start screen, swipe down from the top of t
• If you're listening to music or otherwise using your phone, but don't want to make or receive calls, switch airplane mode on. On the start
Use a high speed connection 98Wi-Fi 98NFC 99Bluetooth 101Memory and storage 103Copy content between your phone and computer 104Security 105Wall
Use the on-screen keyboardWriting with the on-screen keyboard is easy. You can use the keyboard when holding your phone in portrait or landscape mode.
Type in a number or special characterTap the numbers and symbols key. To see more special character keys, tap the shift key. Some special character ke
Use keyboard word suggestionsYour phone suggests words as you write, to help you write quickly and more accurately. Word suggestions are available in
Switch word suggestions offOn the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard.Tap your language keyboard,
Translate or search for text on the webPoint the camera at the text, tap scan text and the words you want, and tap translate or search.This feature ma
Snooze an alarmDon't want to get up just yet? When an alarm sounds, you can snooze the alarm for 10 minutes.When the alarm sounds, tap snooze.Upd
You can send meeting invitations to contacts who have a mail address.Create an event on another calendarBy default, your events go to your Microsoft a
Browse your SIM appsIf your service provider has included apps on your SIM card, here's how to find them.1. On the start screen, swipe down from
The availability of payment methods depends on your country of residence and your network service provider.Using services or downloading content may c
If the app you’ve downloaded doesn’t support your phone language, the app uses US English by default. If you’ve added more than one phone language and
For your safetyRead these simple guidelines. Not following them may be dangerous or illegal.SWITCH OFF IN RESTRICTED AREASSwitch the device off when m
People & messagingContact your friends and family, and share your files, such as photos, using your phone. Stay tuned with the latest updates to y
For more info on Skype-to-Skype calls, see the video at www.youtube.com/watch?v=AF2HRYdPnAM (in English only).Tip: To save on data costs, use a Wi-Fi
Make a conference callYour phone supports conference calls between two or more people. The maximum number of participants can vary, depending on your
Call your voice mailboxIf you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages your friends have lef
People hubThe People hub is where all your friends’ contact info is kept. It lets you stay in touch with the people who matter the most through rooms
4. Edit other contact details, including the name, and tap .Save a number from a received messageHave you received a message from a person whose phon
Copy contactsHave your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and
You can’t save contacts to your new SIM card.Create, edit, or delete a contact groupYou can create contact groups to send a message to several people
3. Tap a contact and > share contact > > Tap to share (NFC).4. Touch your friend's phone with your phone. The other phone must suppo
5. Tap .Important: Before sharing your location, consider carefully with whom you are sharing. Check the privacy settings of the social networking se
Get startedGet to grips with the basics, and have your phone up and running in no time.Keys and partsExplore the keys and parts of your new phone.1 SI
Only compatible devices can receive and show multimedia messages. Messages may look different in different devices.Forward a messageIn threads, tap a
Reply to a messageDon't keep your friend waiting – reply to the message straight away.1. Tap Messaging.2. In threads, tap the conversation cont
Your phone may ask you about using your location. You need to allow it to use this feature.1. When writing a text message, tap > my location.Send
MailYou can use your phone to read and reply to mail when you're on the go.On the start screen, tap .To send and receive mail, you must be conne
Delete a mailboxOn the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts. Tap and hold the mailbox, and ta
To read your mail, tap the tile.Send mailDon't let your mail pile up. Use your phone to read and write mail on the go.1. On the start screen, tap
Tip: If a mail contains a web address, tap it to go to the website.Read mail in a conversationIn your mailbox, tap the conversation that includes the
Delete one mailOpen the mail, and tap .View mails separatelyMails are grouped by title in conversations. A conversation also includes your replies. I
CameraWhy carry a separate camera if your phone has all you need for capturing memories? With your phone camera, you can easily take photos or record
3. To focus the camera on a specific object, tap the object on the screen.4. To take the photo, tap .Keep a safe distance when using the flash. Do no
Make sure the phone is switched off.1. Push the tool into the hole on the SIM holder until the holder is released.Inserting the tool into the micropho
Record a videoBesides taking photos with your phone, you can also capture your special moments as videos.1. On the start screen, swipe down from the t
Advanced photographyTake photos like a proWould you like to use your full creative potential, and take professional-looking photos? With Nokia Camera,
Make photographing easier with Nokia Camera GripTo make your camera even better, use the separately sold Nokia Camera Grip PD-95G for Lumia 1020, a fu
Take an action shotWant to take great photos of moving objects? Use smart sequence mode to convert photos of moving objects into a single dynamic phot
Remove moving objects from a photoDid someone walk through your photo at the last moment? Use smart sequence mode to remove unwanted moving objects fr
Photos hubThe photos you've taken or videos you've recorded with your phone are saved to the Photos hub, where you can browse and view them.
View your favoritesIn the Photos hub, swipe to favorites.Upload photos and videos to the webWant to upload your photos and videos to a social networki
You cannot delete online albums from your phone.Copy your photos to your computerHave you taken photos with your phone that you'd like to copy to
Maps & navigationExplore what’s out there and how to get there.Switch location services onUse map apps to find out where you are, and save your lo
A-GPS and other enhancements to GPS and GLONASS may require transferring small amounts of data over the cellular network. If you want to avoid data co
4. Push the holder back into your phone until it locks into place.Remove the SIM cardGot a new SIM card? Learn how to remove the previous card from yo
InternetLearn how to create wireless connections and browse the web while keeping your data costs down.Define internet connectionsDoes your network se
Tip: To quickly write a web address suffix such as .org, tap and hold the suffix key on the keyboard, and tap the suffix you want.4. Tap .Tip: To sea
Switch to the reading viewTap on the address bar. To set the font size for the reading view, tap > settings > advanced settings > Reading
Delete an individual item in your browsing historyTap > recent > , the item you want to delete, and .Search the webExplore the web and the o
EntertainmentHaving a spare moment and in need of entertainment? Learn how to watch videos, listen to your favorite music, and play games.Watch and li
Tip: You can also buy or rent movies and television shows from the Xbox video store.Pause or resume playbackTap or .Fast-forward or rewindTap and h
Share your screen using Nokia BeamerDo you have a presentation or document on your phone that you want to show on a bigger screen? Use the Nokia Beame
FM radioLearn how to listen to the radio on your phone.Listen to the radioEnjoy your favorite FM radio stations on the go.To listen to the radio, you
• Mark songs with thumbs up or thumbs down to get a mix that’s tailored more to your taste• Create your own mixes based on your favorite artists• Get
GamesWant to have some fun? Keep yourself entertained by downloading and playing games on your phone.Get new gamesHead to games store to download and
Switch the phone offPress and hold the power key, and drag the lock screen down.Charge your phoneLearn how to charge your phone.Charge your phone with
Tip: You can pin your favorite games to the start screen. In the apps menu, tap and hold the game, and tap pin to Start.Get more gamesSwipe to COLLECT
OfficeKeep yourself organized. Learn how to use the calendar and the Microsoft Office apps.Microsoft Office MobileMicrosoft Office Mobile is your offi
Create a new documentSwipe to recent, and tap .Search for text in a documentTap the Word file and .Add a commentTap > .Format textTap the Word
Work with PowerPoint MobileAdd the finishing touches to your presentation en route to your meeting with Microsoft PowerPoint Mobile.1. Tap Office, s
7. To save the changes, press .If you have a Microsoft account set up on your phone, your changes are saved and synced to your default Personal (Web)
Tips for business usersUse your phone efficiently at work.For more info on Microsoft Mobile’s offering for businesses, go to Nokia Expert Center at ht
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > VPN, and switch Status to On .1. To add a VPN profile, tap .2. Swi
Phone management & connectivityTake care of your phone and its contents. Learn how to connect to accessories and networks, transfer files, create
By default, your phone automatically downloads available updates whenever the data connection settings, for example roaming, allow it. When your phone
1. Switch Wi-Fi networking to On .2. Select the connection you want to use.Wi-Fi positioning improves positioning accuracy when satellite signals are
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