Nokia 1020 User's Guide

User GuideNokia Lumia 1020RM-875Issue 2.0 EN 909.1

2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.You don't need to charge the battery for a specific

Skip to the next songTap .There may be some limitation on how many songs you can skip.Personalise your Mix RadioYou can create a music profile to list

2. To buy tickets, tap the gig, swipe to tickets, and select the seller, if available.Tip: You can also search for gigs based on the artist, venue, or

WindowsPhone appWindowsPhone app fordesktopWindowsPhone app forMacWindowsExplorerMac xGamesWant to have some fun? Keep yourself entertained by downloa

Tip: You can pin your favourite games to the start screen. In the collection view, tap and holdthe game, and tap pin to start.Get more gamesYou can ge

OfficeKeep yourself organised. Learn how to use the calendar and the Microsoft Office apps.Microsoft Office MobileMicrosoft Office Mobile is your offi

Create a Word documentYou can create new documents with Microsoft Word Mobile.1. Tap Office.2. Swipe to recent.3. Tap .4. Tap a blank Word file or a

5. To save your workbook, tap > save.Add a comment to a cellTap > comment.Apply a filter to cellsTap > apply filter.Change the cell and t

Share documents with SharePoint Workspace MobileWork on shared Microsoft Office documents, and collaborate on projects, schedules, and ideas. WithMicr

CalendarLearn how to keep your appointments, tasks, and schedules up-to-date.Add a task to your to-do listDo you have important tasks to handle at wor

1. On the start screen, swipe left, and tap Calendar.2. To show or hide a calendar, tap > settings, and switch the calendar on or off.Tip: When

First connect the USB cable to the computer, then to your phone. When the battery is full, firstdisconnect the USB cable from your phone, then from th

Work with mail and calendar on your phone and PCYou can use different mail addresses for business and leisure. You can add several mailboxes to yourph

Collaborate efficiently with Lync on your phoneMicrosoft Lync is a next-generation communications service that connects people in new ways,anytime, fr

5. To stop sharing, press the lock key, or in the Nokia Beamer app, tap stop beaming.© 2014 Nokia. All rights reserved.112

Phone management & connectivityTake care of your phone and its contents. Learn how to connect to accessories and networks, transferfiles, create b

After the update, go to www.nokia.com/support to get your new user guide.Update your phone softwareNo computer needed – update your phone software wir

Wi-Fi connectionsYour phone periodically checks for and notifies you of available connections. The notification appearsbriefly at the top of the scree

On the start screen, swipe left, and tap Settings > tap+send.With NFC, you can:• Connect to compatible Bluetooth accessories that support NFC, su

Disconnect the accessoryTap the NFC area of the accessory again.For more info, see the accessory's user guide.Read NFC tagsNFC tags can contain i

This feature may not be available for all regions. For info on availability, contact your network serviceprovider. The services are tied to your SIM.

1. On the start screen, swipe left, and tap Settings > Bluetooth.2. Switch Status to On .3. Make sure the headset is on.You may need to start the

Warning: Make sure there’s nothing between the charger and the device. Do not attach anyobjects, such as stickers, on the device surface near the char

Back up and restore data on your phoneAccidents can happen – so set your phone to back up your settings and stuff to your Microsoftaccount.You need a

If you remove an app, you may be able to reinstall without buying again, as long as the app is availablein Store.If an installed app depends on a remo

SecurityLearn how to protect your phone, and to keep your data secure.Set your phone to lock automaticallyWant to protect your phone against unauthori

Change your PIN codeIf your SIM card came with a default PIN code, you can change it to something more secure.1. On the start screen, swipe left, and

Wallet is a virtual wallet on your phone. You can:• Store your credit and debit cards on your phone. To add a card to Wallet, you must sign in to your

2. To add a credit or debit card, tap > credit or debit, and follow the instructions on the screen.Your phone searches for an app, available from

IMEI This is used to identify phones in the network.You may also need to give the number to NokiaCare services.To view your IMEI number, dial *#06#.©

Troubleshooting and supportWhen you want to learn more about your phone, or if you're unsure how your phone should work,there are several support

Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial*#06#.© 2014 Nokia. All rights reserved.128

Find your model number and serial number (IMEI)If you need to contact Nokia Care or your service provider, you may need info such as the modelnumber a

Switch the phone offPress and hold the power key, and drag the lock screen down.Microsoft accountWith a Microsoft account, you can access Microsoft se

Product and safety informationNetwork services and costsYou can only use your device on the LTE 800, 900, 1800, 2100, 2600; WCDMA 850, 900, 1900, 2100

• To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer,or write down important in

Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when possible. Do not dispose ashousehold waste.Do not dism

• If you access preinstalled bookmarks and links to third party internet sites, take the appropriate precautions. Nokia doesnot endorse or assume liab

Nokia does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-p

• Get your avatar and gaming achievements on your phone, and add to them when you play gameson your phone• Keep track of and lock your lost phone with

Tip: If you have an older Windows Phone device, or have previously backed up your contacts inyour Microsoft Account, you can also add your account to

Transfer content from your previous Nokia phoneLearn how to transfer content from your previous Nokia phone to your Nokia Lumia.Transfer contacts and

•Photos•Videos• Call historyYou need a Microsoft account to move content to your new Nokia Lumia.If you don't have a Microsoft account set up on

computer is a Mac, install the Windows Phone app from the Mac App Store. In the Windows phoneapp, select the files you want to transfer.Transfer conte

Transfer content from an Android phoneLearn how to transfer content from an Android phone to your Nokia Lumia.Transfer photos and videos from an Andro

Psst...This guide isn't all there is...There's a user guide in your phone – it's always with you, available when needed. On the start s

Transfer content from an iPhoneLearn how to transfer content from an iPhone to your Nokia Lumia.Transfer photos, videos, and music from an iPhoneTrans

Lock the keys and screenWant to avoid accidentally making a call when your phone is in your pocket or bag?Press the power key.Unlock the keys and scre

Connect the headsetEnjoy your favourite music, or free your hands for other things when in a call.Connect the headset to your phone.Do not connect pro

Icons shown on your phoneThe status bar at the top of the screen tells you the current time, battery and signal strength, andmuch more.Tip: To see hid

Wi-Fi connection A Wi-Fi connection is available. A Wi-Fi connection is active. A mobile data connection is shared with other devices over Wi-Fi.Lo

BasicsLearn how to get the most out of your new phone.Get to know your phoneYour phone has two views, making it easy for you to keep up with what&apos

Switch between appsPress and hold , swipe to the app you want, and tap the app.Tip: To close the app, tap .View the apps running in the backgroundOn

Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap Settings > touch, and switch Touch sensitivity to h

Example: Swipe left or right between the start screen and the apps menu, or between differentviews in the hubs. To quickly scroll through a long list

Important: Avoid scratching the touch screen.Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screenin its curren

ContentsSafety 5Get started 6Keys and parts 6Back, start, and search key 6Insert the SIM card 7Remove the SIM card 8Antenna locations 9Charge yo

Use your phone with a TTY/TDDSwitch TTY/TDD to full.The available TTY/TDD modes may vary depending on your network service provider.Use your phone in

Personalise the start screenWould you like to have only your most-used apps on the start screen? You can pin your favouriteapps, websites, and much mo

Resize or unpin a tileTo resize, tap and hold the tile, and tap the arrow icon.The tiles can be either small, medium, or wide. The bigger the tile is,

Create a safe, fun start screen for kidsYou can let your kids use some apps on your phone without having to worry about them accidentallydeleting your

Change colour profileTo adjust the saturation and colour temperature of your screen, tap Settings > display > Lumiacolour profile > adjust.P

You can use a song as your ringtone if it is not protected with digital rights management (DRM), andit’s smaller than 30 MB.Tip: Want to create your o

Take a screenshotDid you just finish personalising your start screen, and want to share your work of art? You can captureyour screen and send it to yo

Change the phone screen settings • Set the phone screen to switch off after a short time.On the start screen, swipe left, and tap Settings >lock s

screen, swipe left, tap Settings > WiFi >advanced, and tap the Keep WiFi on whenscreen times out check box.• Stop your phone scanning for avai

Use the on-screen keyboardWriting with the on-screen keyboard is easy and fun. You can use the keyboard when holding yourphone in portrait or landscap

Make a calculation 109Use your work phone 109Tips for business users 109Share your screen on another screen 111Phone management & connectivity

Copy or paste textTap a word, drag the circles before and after the word to highlight the section you want to copy, andtap . To paste the text, tap .

Switch word suggestions offOn the start screen, swipe left, and tap Settings > keyboard. Tap your language keyboard, andclear the Suggest text che

Scan codes or textUse your phone camera to scan things, such as QR codes, barcodes, and book and DVD covers, andget further info on what your phone re

1. On the start screen, swipe left, and tap Alarms.2. Tap .3. Fill in the alarm details, set the time, and tap .For the alarm to sound, your phone m

SkyDriveStore your stuff in the clouds. You don't need to worry about freeing memory for your favourites ornew apps.SkyDrive is cloud storage for

Tip: You can also save a document to SkyDrive while working on it. Tap > save as..., andswitch Save to to SkyDrive. If you change the Save to loc

StoreMake your phone your own with more apps, games, and other items, some of which are free of charge.Browse Store to find the latest content for you

Browse or search StoreCheck out the latest and most downloaded apps, games, and other items recommended for you andyour phone. Browse different catego

1. On the start screen, swipe left, tap and hold the app, and tap rate and review.2. Rate the app, and write your review.Tip: You can rate and review

People & messagingContact your friends and family, and share your files, such as photos, using your phone. Stay tunedwith the latest updates to yo

SafetyRead these simple guidelines. Not following them may be dangerous or illegal.SWITCH OFF IN RESTRICTED AREASSwitch the device off when mobile pho

Use your voice to make a callYou can use your voice to call a contact.1. Press and hold .2. Say Call and the contact's name.To cancel, press .Tip

To return to the conference call, tap .Forward calls to another phoneCan't always answer the phone, but don't want to miss any incoming cal

For more info on Skype-to-Skype calls and IM, see the video at www.youtube.com/watch?v=AF2HRYdPnAM (in English only).Reply to a call by a text message

Add or delete contactsKeep your friends with you. Save their phone numbers, addresses, and other info to the People hub.Add a contactTap People, and

1. Tap People, and swipe to all.2. Tap , and start writing a name. The list filters as you write.Tip: Pin your most important contacts or contact gr

Create, edit, or delete a contact groupYou can create contact groups, and send a message to several people at the same time. For example,you can add f

Social networking services on your phone keep you connected.Set up an accountSet up your social networking service accounts.1. On the start screen, sw

Write on your friend's wallYou can contact your friends by writing on their Facebook wall.1. Tap People, and swipe to all.2. Tap a Facebook frie

You can open messages directly from the start screen. Tap Messaging.You can send and receive different kinds of messages:• Text messages• Multimedia

1. Tap Messaging.2. Tap .3. To add a recipient from your contacts list, tap , or start writing a name. You can also type in aphone number.Tip: To ad

Get startedGet to grips with the basics, and have your phone up and running in no time.Keys and partsExplore the keys and parts of your new phone.1 SI

Delete a conversationIn threads, tap , the conversation you want to delete, and .Delete all messages in your phoneTap > > select all, and ta

Your phone may ask you about using your location. You need to allow it to use this feature.1. When writing a text message, tap > my location.Sendi

You need a Microsoft account to chat. When you connect your Facebook account to your Microsoftaccount, you can use Facebook chat in Messaging. For mor

Tip: Add your work mail, contacts, and calendar to your phone with advanced setup. Write yourusername and password, tap Exchange ActiveSync, and type

You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail andanother for personal mail. If you link several ma

Read mailWaiting for important news? Use your phone to read your mails instead of checking them only whenyou're at your desk.You can see when you

Delete mailIs your mailbox overflowing? Delete some mails to free up space in your phone.1. In your mailbox, tap to the left of the mails you want to

CameraWhy carry a separate camera if your phone has all you need for capturing memories? With your phonecamera, you can easily take photos or record v

View the photo in full-resolution viewTo view the photo you just took, tap the round thumbnail next to . This full-resolution photo canonly be viewed

2. To switch from photo to video mode, tap .3. To zoom in, swipe up, and to zoom out, swipe down.4. To start recording, press the camera key. The tim

This feature is not available in all languages. For more info on feature and service availability, seethe How-to section at www.windowsphone.com.• To

Take photos like a proWould you like to use your full creative potential, and take professional-looking photos? With NokiaPro Camera, you can manually

• To see the screen at its best, make sure you're not covering the light sensor.Make photographing easier with Nokia Camera GripTo make your came

The phone takes a sequence of photos and shows you everything you can do with them.Set Nokia Smart Camera as default cameraOn the start screen, swipe

Focus on an objectUse Nokia Smart Camera to emphasise moving objects by blurring the background.1. Take a photo using Nokia Smart Camera.Tip: You don&

Photos hubThe photos you've taken or videos you've recorded with your phone are saved to the Photos hub,where you can browse and view them.T

Zoom in or outPlace 2 fingers on the screen, and slide your fingers together or apart.Tip: To quickly zoom in or zoom back out, tap the photo twice.Ma

Create an albumTo easily find photos of an occasion, a person, or a trip, organise your photos into albums accordingto subject, for example.If your co

Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of yourphone, double-click the name of the phone. There are separ

Maps & navigationExplore what’s out there and how to get there.Switch location services onFind out where you are using HERE Maps, and save your lo

Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on thecontent or the service for essential communications, such

3. Make sure the contact area is facing up, and put the card in the holder.4. Push the holder back into your phone until it locks into place.Remove th

Map coverage varies by country and region.Browse the mapDrag the map with your finger.Zoom in or outPlace two fingers on the map, and slide them apart

You can see all types of suggested places on the map.Find certain types of nearby placesWhen the nearby places are shown on the map, swipe up from the

To get directions to a place, or to get more info, tap the place. To freeze the view, so you can studya place without needing to hold your phone point

Get directions to a placeWant to find your way easily? Get directions for walking, driving, or using public transport – use yourcurrent location or an

Tip: You can also pin a place to the start screen for easy access. When the place is shown onthe map, tap the info bubble and .View a saved placeIn th

Tap HERE Drive+.You can:• Find your way with turn-by-turn directions and voice guidance• Preload maps before travelling and use HERE Drive+ offline

3. If you want to avoid tunnels and ferries, or certain types of roads, such as unpaved roads, tap theroute options toolbar, and switch road types on

Sync your saved placesIf you're signed in to your Nokia account, your favourites are synced to your account automaticallyevery time you open HERE

Change the look of the Drive+ viewAre you using HERE Drive+ at night, when it's dark? With day and night modes, you can see the screenclearly at

On the start screen, swipe left, and tap HERE Transit.You can:• Get directions door-to-door, combining different modes of public transport• Find nea

Antenna locationsLearn where the antennas are located on your phone to get the best possible performance.Avoid touching the antenna area while the ant

When using the app in traffic, pay attention to the surrounding traffic. Your first consideration shouldbe safety.Find your way using public transport

The destinations you search for are automatically saved to the HISTORY view, so you can use themagain.1. Swipe left or right to HISTORY.2. To travel t

The availability, accuracy and completeness of the location info depend on, for example, yourlocation, surroundings, and third party sources, and may

InternetLearn how to create wireless connections and browse the web while keeping your data costs down.Define internet connectionsDoes your network se

Tip: To quickly write a web address suffix such as .org, tap and hold the suffix key on thekeyboard, and tap the suffix you want.4. Tap .Tip: To searc

Tip: You can also pin your favourite websites to the start screen. While browsing a website, tap > pin to start.Go to a favourite websiteTap >

This feature is not available in all languages. For more info on feature and service availability, go towww.windowsphone.com.Close all internet connec

EntertainmentHaving a spare moment and in need of entertainment? Learn how to watch videos, listen to yourfavourite music, and play games.Watch and li

FM radioLearn how to listen to the radio on your phone.Listen to the radioEnjoy your favourite FM radio stations on the go.To listen to the radio, you

Go to the next or previous stationSwipe left or right.Save a radio stationSave your favourite radio stations so you can easily listen to them later.On